Runex Terms and Conditions

1. General Terms

Runex (runex.bio) is an online gaming platform serving players in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between Runex and its users.

By accessing, browsing, or using the Runex platform, you agree to abide by these Terms and Conditions. These terms may be updated from time to time. Any changes will be announced on the platform and sent as a notification to your registered email.

Runex only provides services in regions where online gaming is legally permitted. It is the user's own responsibility to confirm that using Runex is lawful from their location. Any use of the platform from a jurisdiction where it is prohibited is entirely at the user's own risk.

2. Account Registration & Eligibility

To register on Runex, you must provide accurate and truthful information. Creating an account with false details is a violation of these terms and may result in account closure.

• Each user may register only one account. If multiple accounts are found under the same person, all of them will be closed.
• Accounts are for personal use only — operating an account on behalf of another person or a third party is strictly prohibited.
• The name, address, and phone number provided at registration must be real and verifiable.
• It is the user's own responsibility to keep their account password secure. You should never share your password with anyone else.
• For any account-related issues, please contact Runex support immediately.

3. Age Policy

The minimum age to participate on Runex is 18. No one under the age of 18 is permitted to use this platform. This is not just a rule — it is a commitment to our responsibility.

At the time of registration, users confirm they are 18 years of age or older. If a user is subsequently found to be underage, their account will be closed immediately and any associated balance may be forfeited.

• A reminder to parents — please keep your devices and account credentials out of reach of children.
• If an underage user is identified, Runex is obligated to notify the relevant authorities.

4. Deposit & Withdrawal Policy

All financial transactions on Runex are fully secure and transparent. Deposits and withdrawals can be made through popular mobile banking services including bKash, Nagad, and Rocket.

• The minimum deposit amount varies by payment method — check the payments page for details.
• Withdrawal requests are typically processed within 1–3 business days.
• A fully verified account is required before any withdrawal can be made.
• The specified wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals are generally processed via the same payment method used for the original deposit.
• If you experience any issues with a transaction, please notify the support team within 48 hours.

5. Bonus & Promotions Policy

Runex offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which you should read carefully before accepting.

• The welcome bonus is available to newly registered members only and applies once per account.
• Using a bonus requires meeting a designated Wagering Requirement — typically 20–35x the combined deposit and bonus amount.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the relevant conditions are met.
• If bonus abuse or fraud is detected, the bonus may be voided and the account suspended.
• Runex reserves the right to modify or cancel any promotion at any time.

6. Prohibited Activities

Certain activities are strictly prohibited in order to maintain a fair environment on Runex. Violating these rules may result in account suspension and, where necessary, legal action.

• Attempting to access another player's account without authorization.
• Using bots, scripts, or automated software to play games.
• Using the platform for money laundering or processing illegal funds.
• Creating multiple accounts with the intent to exploit the bonus system.
• Attempting to interfere with or hack the platform's security systems.
• Harassment, threats, or abusive behavior toward other users.
• Filing fraudulent chargeback or refund claims.

7. Responsible Gaming

Runex believes gaming should be a source of fun — never a source of stress. That is why we place the highest importance on responsible gaming.

Our platform offers deposit limits, session time limits, and a voluntary self-exclusion feature. If you feel that gaming is having a negative impact on your personal or financial life, please contact our support team right away.

• Never treat gaming as an alternative source of income.
• Never bet more than you can afford.
• Avoid playing when you are feeling emotional or under stress.
• To learn more about responsible gaming Click Here।

8. Account Suspension & Closure

Runex reserves the right to temporarily or permanently suspend accounts in any of the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Evidence of fraud or suspicious activity.
• Failure to complete account verification or provision of false information.
• Extended periods of account inactivity.
• Upon instruction from a regulatory authority.

If an account is closed, any remaining balance will be handled based on the circumstances. In cases of fraud, the balance may be forfeited.

9. Privacy & Data Protection

Runex takes the protection of your personal information very seriously. We never sell your data to third parties. To learn more, please visit our Privacy Policy Read.

• Your data is protected with SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Information may be shared when required by regulatory authorities.

10. Changes & Amendments

Runex reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Notice will be provided on the platform before any changes take effect.

Continuing to use the platform after any changes have been made means you accept the updated terms. We recommend visiting this page regularly to stay informed.